FAQ—Frequently Asked Questions for Small Business Consulting

Question: I don't know where to start with digital marketing – what services do you offer?

Answer: We offer a comprehensive range of digital marketing services, including SEO, PPC ads, social media marketing, email marketing, content creation, and website optimization. We can help you identify the best channels to reach your target audience and develop a custom strategy to achieve your goals.

Question: My website isn't ranking well in search results. Can you help with SEO?

Answer: Absolutely! We can conduct a thorough SEO audit of your website and identify areas for improvement. Our SEO services include keyword research, on-page optimization, link building, and ongoing monitoring to ensure your website climbs the search rankings.

Question: Everyone says social media is important, but I don't have time to manage it. Can you help?

Answer: We can absolutely help with social media marketing. We can develop a content calendar, create engaging posts, manage your social media channels, and run targeted social media ads to reach your target audience.

Question: I'm interested in email marketing, but I don't have an email list. How do I start?

Answer: We can help you build your email list through various methods, such as offering lead magnets, running website signup forms, and integrating with your social media channels. We can also craft compelling email campaigns to nurture leads and convert them into customers.

Question: I want to sell my products online, but I don't know what platform to choose.

Answer: There are many e-commerce platforms available, each with its own strengths and weaknesses. We can help you choose the platform that best suits your needs, considering factors like budget, product range, and technical expertise. We can also assist with website development and optimization for your online store.

Question: How can I get more traffic to my online store?

Answer: We can implement various strategies to drive traffic to your online store, including SEO optimization, paid advertising campaigns, social media marketing, and influencer outreach.

Question: How can I improve my conversion rate (the percentage of visitors who buy something)?

Answer: Conversion rate optimization (CRO) is a crucial aspect of e-commerce success. We can analyze user behavior on your website and recommend A/B testing different design elements and call-to-action buttons to improve your conversion rate.

Question: I'm just starting a business. Do you offer business plan development services?

Answer: Yes, we can help you develop a comprehensive business plan that outlines your company's goals, target market, competitive analysis, marketing strategy, and financial projections.

Question: I need help understanding my market and my competitors. Do you offer market research services?

Answer: We can conduct thorough market research to gather data on your target audience, industry trends, and competitor analysis. This valuable information will help you refine your business strategy and make informed decisions.

Question: I struggle with financial projections and forecasting. Can you help?

Answer: We can assist you with financial modeling and forecasting, providing you with insights into your potential revenue, expenses, and profitability. This will help you secure funding, manage your cash flow, and make strategic business decisions.

Question: How much do your consulting services cost?

• Answer: Our pricing is tailored to your specific needs and the scope of the project, although we do offer some packages and al a carte services for convenience. We offer flexible engagement models, including hourly rates, project-based fees, and retainer agreements. We can discuss your budget and develop a customized solution.

Question: Do you offer free consultations?

Answer: Yes, we often offer a free initial consultation to discuss your business challenges and how we can help. This is a chance for you to learn more about our services and see if we're a good fit for your needs.

Question: What makes your consulting agency different?

Answer: We are a team of experienced professionals passionate about helping small businesses succeed. We take a personalized approach to consulting, tailoring our services to your specific goals and budget. We focus on providing actionable strategies and measurable results.

Question: How long will it take to see results from your services?

Answer: The timeframe for seeing results can vary depending on the services you choose and your industry. However, we are committed to working closely with you to implement strategies that deliver results as quickly as possible.

Question: What kind of information do you need from me to provide the best guidance?

Answer: To deliver the most effective recommendations, we'll need a thorough understanding of your business. This includes your target market, goals, current marketing and sales efforts, any existing data or analytics, and the specific challenges you face. The more information you can provide upfront, the better equipped we'll be to tailor our solutions to your needs.

Question: What area do you serve?

Answer: We offer business consulting services for digital marketing, e-commerce, and business strategy online and in person. We’re based in the Grand Strand of South Carolina beaches, serving Myrtle Beach, North Myrtle Beach, Conway, Little River, Longs, Surfside, Georgetown; but we work throughout the US, too.

Question: What are your hours?

Answer: We do our best to reply to messages quickly; most messages are replied same day or within 1 business day. Our office hours are Monday-Thursday 1pm-11pm EDT (10am-8pm PDT); closed Friday-Sunday.